Terms and conditions

Before you explore our hot tubs and swim spas, please take a moment to read through our terms and conditions carefully.

1. Acceptance of Terms

By accessing or using our website, products, or services, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our services.

2. Product Information

We strive to provide accurate and up-to-date information about our hot tubs and swim spas. However, specifications, pricing, and availability may change without notice. We reserve the right to modify or discontinue products at any time.

3. Orders and Payments

Placing an order with us constitutes an offer to purchase our products. All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

Payments are processed securely through our designated payment gateway. By providing your payment information, you warrant that you are authorized to use the chosen payment method.

4. Shipping and Delivery

Shipping and delivery times are estimates and may vary based on location and other factors. We are not responsible for delays caused by unforeseen circumstances or events beyond our control.

Upon delivery, please inspect the products for any damage or defects. If you find any issues, notify us promptly, following our return policy outlined in Section 5.

5. Returns and Refunds

Our return policy is available on our website. Please review it carefully to understand the conditions for returns and refunds. We aim to provide a satisfactory resolution for any issues with our products.

6. Warranty

Details about product warranties are outlined in our warranty policy. Please familiarize yourself with the terms and conditions of the warranty before making a purchase.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

8. Privacy Policy

We respect your privacy. Our privacy policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of our privacy policy.

9. Governing Law

These terms and conditions are governed by the laws of the US. Any disputes arising out of or in connection with these terms shall be resolved through arbitration in accordance with the law through the appropriate legal channels.

10. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us.

Thank you for choosing us! We appreciate your business.